Frequently Asked Questions
Everything you need to know about shopping for your next big event at Party Wear Online Shop.
How do I ensure I select the correct size for my evening gown?
We provide a detailed size chart on every product page. Since party wear often has specialized fits, we recommend taking your bust, waist, and hip measurements and comparing them to our guide. If you are between sizes, we suggest ordering the larger size to allow for professional tailoring.
How long does shipping take for event-ready outfits?
Standard shipping typically takes 5-7 business days. If you have an upcoming event, we offer Express Shipping (2-3 business days) at checkout to ensure your outfit arrives in time for the celebration.
What is your return policy for formal wear?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and have all original tags and security ribbons attached. Please note that items marked as 'Final Sale' or 'Custom Made' cannot be returned.
Are the colors of the dresses exactly as they appear on screen?
We strive to display our products as accurately as possible. However, due to different monitor settings and professional studio lighting, slight color variations may occur. Sequined and metallic fabrics may also reflect light differently in person.
Do you offer international shipping for global celebrations?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay to make your luxury shopping experience more convenient.